Navigation System Symptom Troubleshooting - GPS icon is white or not shown

GPS icon is white or not shown NOTE: Make sure the vehicle is parked outside and away from buildings. Refer to GPS Information for realtime satellite reception display. Check for metallic window tint on the windshield and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the navigation unit. Is there metallic window tint or electronic accessories?
YES | - | Remove tint or the accessories and recheck.■
NO | - | Go to Step 2 .
Go into the Diagnostic Menu and use the ‘‘Navi System Link'' test to check the GPS antenna. Is ‘‘GPS Ant'' icon red?
YES | - | Use the ‘‘Navi ECU'' test under Unit Check to check for a kinked, crushed, or disconnected GPS antenna wire. If necessary, try a known-good GPS antenna. If icon is still red, replace the navigation unit.■
NO | - | Check that nothing is blocking the GPS antenna located under the rear shelf and recheck. Substitute a known-good navigation unit, and recheck.■